Frequently Asked Questions (FAQs)

If your question isn’t answered on this page, then we will be very happy to answer it for you personally.

Our email address is: info@plushplans.co.uk or you can call us on 0141 471 8079 or 07921 727 467.

 

What are floorplan illustrations?

They are NOT builders or architectural plans, nor are they plans showing detailed construction information, dimensions or features.

The service we provide must be treated as an illustration service only, and is NOT a technical drafting service.

The type of floorplans we provide are perfect for property listings and are a great way of illustrating the general internal layout of a property so that interested parties can, in conjunction with photos, better visualise the arrangement of the rooms.

They are NOT intended to be relied upon for exact details, location or size of features, eg, nooks, alcoves, niches, doors, windows, cabinets, etc. nor are they in any way a true representation of structural features, they are for illustrative and guidance purposes only.

 

Do you do floor plans in colour?

Yes, black & white or colour. They can also be branded with your company colours at no extra charge.

 

Can you add furniture and accessories?

Yes, although they are not included as standard. Furniture items can be added to the floor plan (if requested) for a £1 extra charge per plan.

In our opinion they should be used with caution, however, as they can have the visual effect of making a room seem smaller and more cluttered.

 

What is the format of the finished floor plan illustration?

We can supply a high quality digital image in the jpeg file format or a PDF, but other file formats can be provided on request.

The image size can be tailored to your particular requirements, but if you want to upload it to a website, then we recommend around 1024 x 768 pixels. Floorplan images could also be printed on the back of a brochure or open home flyer.

 

I do not live in the UK, but I would like a floor plan. Can you help?

Yes! Please email your sketch to info@plushplans.co.uk and we will redrawn and email the finished illustrations back to you.

 

I want to make some alterations and renovations to my existing property. Can you help?

Unfortunately, no. We do not provide a detailed or technical drafting service.

 

If you do a floor plan for me and I want to make some changes, what happens then?

Minor amendments can usually be done at no extra charge. If the plan needs significant rework due to us being provided with incorrect or incomplete information, then this may incur a small additional fee to cover the extra time spent.

 

What is your refund policy?

Once we have started work on a floor plan, we are normally unable to offer a refund. However, in the unlikely event that, through no fault of your own, we are unable to supply you with a finished floor plan within 48 hours, then we will certainly refund any money paid if requested.

(conditions apply, details provided on request)

 

What are your payment options?

We accept payment by Internet Bank Transfer or you can pay us securely by credit card via PAYPAL - no account needed, all major credit cards accepted. You will receive a request for payment along with instructions by email. You do not need to send us any credit card details.

 

What is your privacy policy?

Any information you provide us is used solely and exclusively in our business transaction and to conduct the floor plan service we offer.

 

WE NEVER sell or otherwise pass on to ANY 3rd party your email address or any information whatsoever.

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268 Nuneaton Street
Glasgow, G40 3DX
0141 471 8079

07921 727467

info@plushplans.co.uk